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Freshservice

Cloud-native IT service desk software to help service management

About Freshservice

Freshservice is a cloud-based IT Help Desk and service management solution that enables organizations to simplify their IT operations.

Get the Nimbus Intelligence Connector in Snowflake

You can install the Nimbus Intelligence Freshservice Connector from the Snowflake Marketplace with only a few clicks!

Obtain Credentials

This connector is based on API key authentication. Follow the instructions in the Freshservice API Guidelines to obtain your credentials.

  1. Login to your Support Portal.

  2. Click on your profile picture on the top right corner of your portal.

  3. Go to Profile settings Page.

  4. Your API key will be available below the change password section to your right.

  5. In the application, head to the Connections page and fill in the Add connection form with the connection name that you want to create and fill the API Key field.

  6. Click on the Generate Ready-to-Run script and execute the provided pre-filled script in a new worksheet. This will generate a new connection for your Freshservice Connector.

Available Endpoints

Check the full Freshservice API documentation.

Endpoint
Incremental Ingestion
Incremental Fetching

Yes

Not supported by Freshservice

Yes

Not supported by Freshservice

Yes

Not supported by Freshservice

Yes

Not supported by Freshservice

Yes

Not supported by Freshservice

Yes

Not supported by Freshservice

Yes

Not supported by Freshservice

Yes

Not supported by Freshservice

Yes

Yes

Yes

Not supported by Freshservice

Yes

Not supported by Freshservice

Yes

Not supported by Freshservice

Yes

Not supported by Freshservice

Yes

Not supported by Freshservice

Yes

Not supported by Freshservice

Yes

Not supported by Freshservice

Yes

Not supported by Freshservice

Yes

Not supported by Freshservice

Yes

Not supported by Freshservice

Yes

Not supported by Freshservice

Yes

Not supported by Freshservice

Yes

Not supported by Freshservice

Yes

Not supported by Freshservice

Yes

Not supported by Freshservice

Yes

Not supported by Freshservice

Yes

Not supported by Freshservice

Yes

Not supported by Freshservice

Yes

Not supported by Freshservice

Yes

Not supported by Freshservice

Yes

Not supported by Freshservice

Yes

Not supported by Freshservice

Yes

Not supported by Freshservice

Yes

Not supported by Freshservice

Yes

Not supported by Freshservice

Yes

Not supported by Freshservice

Yes

Not supported by Freshservice

Yes

Not supported by Freshservice

Yes

Not supported by Freshservice

Yes

Not supported by Freshservice

Yes

Not supported by Freshservice

Yes

Not supported by Freshservice

Yes

Not supported by Freshservice

Yes

Not supported by Freshservice

Yes

Not supported by Freshservice

Yes

Not supported by Freshservice

Yes

Not supported by Freshservice

Yes

Not supported by Freshservice

Yes

Yes

Yes

Not supported by Freshservice

Yes

Not supported by Freshservice

Yes

Not supported by Freshservice

Yes

Not supported by Freshservice

Need Help?

Don't forget to check theGetting Started section in the Getting Started page.

Did we forget to implement an endpoint that you would like or did you find a bug? If you didn't find your answer in the FAQs, let us know!

If you have an issue, check the Getting Started section to see if we are already working on it!

Check the rest of the Available Connectors

Available Connectors

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